Resources

Everyday we are shifting the way we work, where we work, and the speed at which we work. We hope this information can help you shift correctly. It is meant to be shared, discussed, and built upon-don't keep it for yourself.

Leading
 Virtual
 Effectiveness: Four 
Strategies 
for 
Effective 
Communication 
in 
a 
Distributed 
Workforce


Posted Jan 28 | File Size: 1.3 MB

This eBook, written by AIM Leadership, presents research and strategies to improve communication in a distributed workforce.

It's Time to Review - And Renew - Your Telecommuting Policy

Posted Jan 28 | File Size: 343.1 KB

This white paper, written by Forrester Research, outlines how the economy has made companies review and renew their telecommuting policies, and how cost-savings and new opportunities are major benefits.

The Top Ten Strategies For Managers Of Mobile Workers

Posted Jan 28 | File Size: 972.3 KB

This white paper, written by Makingstories.net, describes ten strategies for managers to effectively work with their teams, and cites ways for managers to survive and thrive in the emerging mobile workforce.

Five Tips for Better Virtual Meetings

Posted Jan 28 | File Size: 295.1 KB

This white paper, written by Harvard Business Management, describes five tips to help professionals have better, more productive virtual meetings.

9 Management Practices for Exceptional Webinars

Posted Jan 28 | File Size: 271.6 KB

This white paper, written by MarketingProfs, provides proven strategies to build a lead-generation engine.

Getting the Most From Your Marketing Events: The ROI of In-Person Seminars, Trade Shows and Webinars

Posted Jan 28 | File Size: 871.2 KB

This white paper, written by Osterman Research and Quantum Leap Marketing, provides data showing the ROI of marketing events, including in-person seminars, trade shows and webinars.

Engage! How to Avoid the Seven Sins of Live, Online Presentations

Posted Jan 28 | File Size: 276.9 KB

This white paper, written by the 1080 Group, lists the seven sins of live online presentations and provides ways to avoid them.

Beyond the Basics: How to Optimize Online Training for Maximum Impact

Posted Jan 28 | File Size: 566.9 KB

This white paper, written by the 1080 Group, outlines how trainers can refine the way they create and deliver value, both to their trainees and to their organizations.

How to Promote the Value of Online Training Within Your Organization

Posted Jan 28 | File Size: 238.6 KB

This white paper, written by TrainingIndustry, provides the benefits and ROI of establishing an online training program.

Five Keys to Getting Started with Interactive Online Training

Posted Jan 28 | File Size: 281.1 KB

This white paper, written by the 1080 Group, outlines five ways companies can introduce and make their online training programs more interactive and cost effective.

Windows 7 Migration and Online Tools

Posted Jan 28 | File Size: 72.7 KB

This whitepaper provides a funny and candid viewpoint into the Windows 7 migration that many small and medium businesses will be going through over the next couple years. Are you part of that group? If so, check out this whitepaper by Gene Marks from The Marks Group PC.

Hertitage Log Homes - Josh Blair, Coordinator, IT Department

Posted Jan 17 | File Size: 934.8 KB

“With GoToMeeting, we’ve drastically cut the time required to finalize a custom design.”

Cherry Hill Fire Department - Lt. Chris Dollarton

Posted Jan 17 | File Size: 574.5 KB

“GoToMyPC is one of the greatest technology tools we ever bought.”

LaQuinta Inns and Suites - Vivek Shaiva, CIO

Posted Jan 17 | File Size: 460.3 KB

“GoToMeeting is simple and elegant in design. It’s focused on the job, without superfluous bells and whistles that can distract from usability.”

Vineyardsoft: Increasing Services Revenue with Remote Service

Posted Jan 17 | File Size: 3.0 MB

This new Case Study explores how Citrix® GoToAssist® Corporate has transformed Vineyardsoft's service and support into a competitive differentiator and an enabler of channel and revenue growth to the tune of an additional 200 new channel partners and revenue topping $3 million.

Bully Dog Case Study: Turn Customer Support into a Corporate Strength

Posted Jan 17 | File Size: 2.3 MB

“Remote support with GoToAssist has become a major factor in achieving and maintaining the loyalty and satisfaction of our customers.” This new case study explores how Bully Dog has strategically transitioned customer support into a company strength and competitive differentiator using Citrix® GoToAssist® Corporate. Learn how Bully Dog uses GoToAssist Corporate to: *Improve consumer and dealer satisfaction and loyalty. *Provide an important advantage in a highly competitive market space. *Supply immediate customer feedback.

Davis Polk & Wardwell Case Study

Posted Jan 17 | File Size: 2.4 MB

"The exceptional simplicity, reliability and performance of GoToMyPC have been a hit with everyone." Leading global law firm uses GoToMyPC Corporate to extend over 900 staff members' work hours at home or on the road without increasing the burden on the firm's IT team.

Blue Man Productions Case Study

Posted Jan 17 | File Size: 509.0 KB

"This service is playing a big role in helping [us] expand into new markets and reach new audiences." Blue Man Productions produces Blue Man Group theatrical shows and concerts. Fast growth and overseas expansion required employees to frequently travel to remote locations. Frustrated with unreliable and costly solutions, Blue Man Productions turned to GoToMyPC Corporate to enable employees to reach and use corporate resources from anywhere.

The Vital Role of Web Conferencing in Small & Medium Enterprises

Posted Dec 15 2009 | File Size: 119.6 KB

Web conferencing as a general-purpose business tool has undergone tremendous growth in adoption and usage over the past few years. While many think of web conferencing as a large enterprise application, in fact it has shown remarkable attractiveness to Small to Medium Enterprise (SME) users as well. Citrix Online asked Wainhouse Research to conduct an independent web survey to a portion of the Citrix GoToMeeting Corporate customer base. The goal was to identify which applications and underlying motivating factors are driving SME's to use web conferencing, what SME users think about the results they have achieved, and whether the technology has become essential for conducting business. Wainhouse Research received over 1,500 valid responses and highlights from the survey results follow in this white paper.

Best Practices for Corporate Agility

Posted Dec 15 2009 | File Size: 124.4 KB

This White Paper explores the fundamental question in the title: how come Distributed Work isn't being embraced to the degree many of us have thought it would be by now? This is a Very Big Question - one that reminds us of the 1990's quandary about collaborative software: why should anyone use it, what gets in the way of widespread use, and what can be done to promote it? We believe the same three questions have to be asked - and answered - regarding Distributed Work. What makes it compelling in the first place? Why isn't it being embraced.