Last year Australia watched while ash cloud plumes from Iceland’s Eyjafjallajökull volcano caused the closure of 20 airports for nearly a week across Europe causing chaotic and major economic loss. While Australian businesses watched as Europe ground to a halt, they may have done well to consider their own business continuity plans as volcanic ash from Chile’s Puyehue-Cordón Caulle volcano has forced the cancellation of more than 300 flights in Australia and New Zealand. Considering the vast expanse of this country, realistically, it’s tough for a coach service to get you to that business meeting in a timely manner. Eleven hours on an overnight coach is not anyone’s idea of fun – and certainly does not encourage productivity. Experiencing such a crisis may have previously seemed unlikely, our vast and sunburnt country makes it even more important to be prepared for when travel is not possible.
Although travel may be halted, your business doesn’t have to encounter delays. Today, you can safely and easily conduct business just as if you are sitting across the room from your contacts or your office desk (if you so happen to be stranded en route home!). Whilst it may feel like the in-person meeting is the best way to get that human touch with customers and colleagues, there is something to be said for not having them wait or prolonging a decision that could inevitably lead to a better outcome for all involved. Think about your competition – just because you can’t get to your customers doesn’t mean your competition can’t. So why let this unfortunate and uncontrollable event delay your business when the access, collaboration and connection tools you need to stay on track is a simple click away?
Want to learn more about business continuity best practices and options? Check out these reports to help guide your business continuity journey:
- Business Continuity and Disaster Recovery are top IT priorities for 2010 and 2011 – A whitepaper by analyst and research firm, Forrester this looks at how IT decision makers are disaster-proofing their businesses.
- Emergency Telecommuting – This is a quick-start guide to working well in a crisis – from wherever you are.
- Business Continuity Guaranteed – How to enable your employees to take the virtual road to work
Photo Credit: rwhgould