Lately, my sister has been trying to convince her employer--a non-profit that supports freedom and democracy around the world--to allow its employees to work flexible hours, from anywhere (but most especially from home). She does project-based work that only occasionally requires direct input from co-workers--that is, she is the ideal candidate for workshifting. And still, she is having a tough time selling the idea upstairs.

In the process of making her case, my sister has come across an enormous amount of research about the value of workshifting (although to be fair, most of the studies don't call it that; see also, flextime, teleworking, etc.). Here's some of it:

• The Institute for Corporate Productivity (i4cp) reports that according to results of a 2009 study, "a full 84% of companies overall believe that flexible work arrangements in their organization boosts employee morale. That figure is up from 76% in a similar 2008 study conducted by i4cp. Correspondingly, the 2009 study showed that 78% of polled companies say flexwork options bolster retention rates, up from 64% the previous year."
  
  
• A 2008 report from Corporate Voices for Working Families notes that in their 2007 survey of senior-level executives at large corporations:

• "Respondents reported an overwhelmingly positive experience with flexible work strategies;"

• "More then 75 percent of the business executives interviewed define flexible work strategies as an alternate time or location arrangement; for instance, a nonstandard 40-hour workweek or working from home;" and
   
• "The respondents, by a ratio of 9-to-1, report that flexible work strategies have a positive effect on helping organizations reach business goals
  
  
• In a 2009 letter of recommendations submitted to the Senate Staff Working Group on Workplace Flexibility, Corporate Voices cites, "Our 50 partner companies [including Booz Allen Hamilton, HP, and KPMG LLP] understand that flexible work arrangements, for both salaried and hourly employees, contribute to more productive work environments, increased employee loyalty, reduced stress, and as a result, increased profitability and global competitiveness."
  
  
• IBM has seen a dramatic savings due to its support of telecommuting.  As of October 2007, according to a FinancialWeek article of that month, 40% of IBM's 355,000 employees are mobile workers. The magazine reports, "The company estimates that its mobile workforce reduces its real estate requirements by at least 2 million square feet, saving IBM about $100 million a year."
  
  
• Families and Work Institute (FWI) reports in their study The Impact of the Recession on Employers, "fully 81% of employers have maintained existing flexible work options during the recession and 13% have actually increased those options, while 6% have reduced them.
  

Even Michelle Obama is a believer in workshifting: Speaking at a Corporate Voices conference in May 2009, Obama stressed that her own personal experiences support Corporate Voices' research. The Washington Post reported that Obama said, "I found that as I've managed staff, the more flexibility and opportunities that I gave them to be good parents, the more commitment that they made to working with me, the less likely they were to leave because they wouldn't find the same sort of situation somewhere else." She added, "So this isn't just about family balance. This is about making work places stronger and more effective, and keeping and attracting the most qualified people."

As someone who's been workshifting for 15 years, I couldn't agree more--and I'm keeping my fingers crossed that my sister is successful in her fight for the freedom to be happier, healthier and more productive!